Nova Scholar Privacy Policy

Effective: January 1, 2025

Nova Scholar ("Nova Scholar," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, and share personal information when you use our website (the "Site"), located at www.novascholar.education, and the services offered through it (the "Services"). By accessing the Site and using our Services, you agree to the terms outlined in this Policy.

1. Information We Collect
We collect information in the following ways:

1.1 Information You Provide
You may browse the Site without providing personally identifiable information. However, when using certain features, we may collect the following information:
- General Inquiries & Contact Forms: Name, email address, phone number, and any information provided in messages.
- Student Applications: Name, age, contact details, school information, and, if under 18, parent/guardian information.
- Parent/Guardian Information: Name, contact details, and interest in our programs.
- Mentor Applications: Name, contact details, education history, work experience, and relevant qualifications.
- Communications: Any messages, feedback, or blog contributions submitted through our Site.

1.2 Information We Collect Automatically
‍When you interact with our Site, we automatically collect certain information, including:
Server Logs: IP address, browser type, operating system, referral URLs, and browsing activity.
Cookies & Tracking Technologies: Small files stored on your device to recognize repeat visits, store preferences, and track site activity. You can manage cookies through your browser settings.
Pixel Tags & Web Beacons: Small snippets of code that track user interactions with emails and website features for analytics and marketing insights.
Third-Party Plugins & Tracking: Social media integrations and analytics tools (e.g., Google Analytics) may collect user behavior data.
Video Sessions: We may use third-party conferencing tools (e.g., Zoom) for some student-mentor interactions. These sessions may be recorded for quality assurance and program improvement. Participants can opt out of video recording upon request.

2. How We Use Your Information
Nova Scholar processes personal data based on the following legal bases:
- Legitimate Interests in managing and improving our Services.
- Contractual Necessity for delivering requested Services.
- Consent when required for communications, marketing, or program participation.
- Legal Obligations to comply with applicable laws and regulations.

We use your information to:
- Provide and improve our Services.
- Process applications and program participation.
- Respond to inquiries and provide support.
- Communicate program updates, newsletters, and promotional materials.
- Conduct research and enhance program development.
- Analyze Site usage and improve user experience.
- Comply with legal and regulatory requirements.

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it under the following circumstances:
- Program Participation: Student information may be shared with assigned mentors and, with consent, with referring schools or organizations.
- Third-Party Service Providers: We work with partners (e.g., hosting services, analytics providers, payment processors) to support our operations.
- Advertising & Marketing Partners: Third-party networks may use collected data for personalized advertising (subject to consent preferences).
- Legal Compliance: Information may be disclosed to comply with legal requirements, enforce policies, or protect Nova Scholar’s rights.
- Aggregated Data: Non-identifiable data may be used for research, reports, or program evaluation.

4. Your Choices & Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Manage cookie settings through your browser.

To exercise these rights, contact us at admin@novascholar.education.

5. EU Residents & GDPR Compliance
If you reside in the European Union (EU), you are entitled to:
- Access, correct, or delete your data.
- Object to processing or restrict data use.
- Request data portability (transfer of your data to another service provider).
- Withdraw consent where processing is based on consent.

To make a GDPR-related request, contact us at admin@novascholar.education.

6. Children's Privacy
- Students aged 13-17 may apply for programs with parental consent. We do not knowingly collect information from children under 13. If such data is discovered, we will promptly delete it.

7. Data Security
We implement industry-standard security measures to protect personal information. However, no system is completely secure, and you provide information at your own risk.

8. Changes to This Policy
We may update this Policy periodically to reflect changes to our Services. Updates will be posted on the Site, and we encourage users to review the Policy regularly.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: Email: admin@novascholar.education.

Website: www.novascholar.education.